Actionable Intelligence is the New Currency
Business Value: Quantify Human Behavior
BEHAVIORAL & PREDICTIVE ANALYTICS CASE STUDIES
Tools, Experience & Guidance Every Step of the Way
Digital transformation is not just about technology. It doesn’t come in a box — or even a cloud.
Digital transformation means a faster moving competitive environment with heightened customer expectations.
It also means human transformation — cultivating a workforce for the future by augmenting human work, decisions and interactions with technology.
NO HYPE - IT'S WHAT WE DO
Predictive, social and behavioral analytics are crucial in optimizing conversion, engagement, and retention. Gain actionable insights needed to leverage data in ways that didn’t seem possible before with software that adapts to customer behavior:
- Optimize behavior among different paths and isolate successful ones
- Diagnose and remove friction-heavy steps for customers
- Focus on key behaviors that result in higher total customer value
- Use highly targeted customer segments to inform and launch campaigns
- Proactively isolate and target users at risk of churn
- Build at-a-glance dashboards to share with teams and executives
- Increase Profitability by up to16%*
- Decrease Fraud Rates by 23%*
- Lower Operating Costs by 14%*
- Increase Customer Satisfaction by 1%*
- Increase Customer Retention by up to 8%*
- Increase Website Conversions by up to 19%*